Guides for Zendesk Help Center owners

Short, specific guides on choosing, installing and customizing a Help Center theme.

• Zendesk Templating API v4 migration: what breaks and how to move

  How to move a custom Zendesk Help Center theme from Templating API v1 to v3 to v4: what breaks, how to check your version, and a step-by-step checklist.

• Zendesk Help Center dark mode: what it takes and how to add it

  Zendesk's dark mode covers the agent workspace, not your public Help Center. What a good Help Center dark mode needs and how to add it with a theme.

• Free Zendesk Help Center themes: what to look for and how to install one

  What to check before you install a free Zendesk Help Center theme: Templating API v4, accessibility, dark mode and updates. Plus how to install one in Guide.

• The Zendesk theme deadline: what happens on each date for v1, v2 and v3 themes

  The Zendesk Help Center theme deadline, date by date: import blocks, upgrade tools and the forced v4 upgrade. How to check your theme and what to do before each date.

• How to customize a Zendesk Help Center theme without code

  What you can change in Guide's theme settings without code: colors, fonts, logo, images and layouts. Where settings stop, and when to pick a theme with more.